Frequently Asked Questions
Everything you need to know about Arrow Golf gear and services.
How long does shipping take for custom golf clubs?
Customized clubs typically require 7-10 business days for assembly and quality testing before being shipped via your selected carrier.
What is your return policy on performance apparel?
We offer a 30-day return policy on all unworn apparel with original tags attached. Please note that used headwear is non-returnable for hygiene reasons.
Do you offer international shipping for golf bags and equipment?
Yes, Arrow Golf ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your location.
Are your golf balls eligible for bulk discount pricing?
Absolutely. We offer tiered pricing discounts when purchasing 5 or more dozen balls. The discount is applied automatically in your shopping cart.
How can I track my order once it has been placed?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's tracking portal to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.